President's Message

posted Feb 8, 2012, 11:37 AM by Sandi Hazlett
I hope you all are off to a great start in 2012!  The past year has been exciting for our Rio Grande chapter.  We had a full year of programs covering topics such as Change Management, a Round Table of Desktop Support and Help Desk discussions, Cloud Computing and ITSM, and Communicating ITIL to your Organization.  Along with our programs, we held our second annual Holiday Luncheon where we recognized our Chapter Winners for Analyst of the Year:   Rita Ochoa and
Desktop Technician of the Year:  Mike Warner
CONGRATULATIONS to both of these outstanding IT support professionals.  Both Mike and Rita competed at the Regional level and did very well. 

However, the winners of the Western Region Analyst of the Year and Desktop Technician of the Year, who will be representing us at Conference, were:

Analyst of the Year - Jorell Young, Salt Lake City Chapter

Desktop Technician of the Year - Mark Maggi, San Francisco Chapter


Speaking of the HDI conference, it's just around the corner!  HDI 2012 will be April 24-27 in Orlando, Florida.  Open your eyes and look to the industry’s future at HDI 2012, the leading IT service and technical support conference. Bringing together thousands of brilliant minds to help create and develop the most innovative approaches, practices, and resources, HDI’s conference will continue their advancement of the field through collaboration and meeting between you and our industry’s other visionaries.


As we look forward to all the national and local activities in 2012, your participation and membership in our local chapter will help us to keep providing insightful and cost-effective programs.  Join us at the HDI Rio Grande Chapter!  For more information, just click on the membership tab. 


All of the officers and I look forward to an exciting year and hope you will join us!


Sandi Hazlett

HDI Rio Grande Chapter